Company Information

About Our Recruitment Platform

Our recruitment platform at bpoc.io is ShoreAgents Inc.'s internal hiring tool designed to streamline our recruitment process and connect with qualified BPO professionals seeking employment with our company.

Information We Collect

Personal Information

• Full name, email address, phone number
• Location (city/province in Philippines)
• Resume/CV and work experience
• Educational background and certifications
• Skills, competencies, and professional achievements
• Employment preferences and salary expectations

Assessment Data

• Skills test results and performance scores
• Career assessment outcomes (personality, aptitude)
• Interactive game results and achievements
• AI-powered resume analysis scores
• Typing speed and accuracy metrics

Platform Activity

• Login times and platform usage
• Assessment completion progress
• Job preferences and search activity
• Communication through the platform
• Profile updates and modifications

Technical Information

• IP address and browser information (for security)
• Device type and operating system
• Platform performance data
• Error logs (for technical support)

How We Use Your Information

Primary Purpose - Employment Consideration

• Evaluate your qualifications for ShoreAgents positions
• Match your skills with available job opportunities
• Communicate with you about the recruitment process
• Conduct interviews and assessments
• Make informed hiring decisions
• Process employment offers and onboarding

Platform Improvement

• Analyze assessment effectiveness (using anonymized data)
• Improve platform functionality and user experience
• Enhance security and prevent unauthorized access
• Provide technical support when needed

Information Sharing

Within ShoreAgents

Your information is shared only with authorized ShoreAgents personnel involved in:

• Recruitment Team: Reviewing applications and coordinating interviews
• Hiring Managers: Evaluating candidates for specific positions
• HR Department: Processing employment documentation
• Senior Management: Making final hiring decisions
• IT Security: Maintaining platform security and data protection

We DO NOT Share With

• Other companies or recruitment agencies
• Marketing companies or advertisers
• Data brokers or information resellers
• Social media platforms (beyond what you choose to share)
• Any unauthorized third parties

Data Security & Protection

Technical Safeguards

• SSL/HTTPS encryption for all data transmission
• Encrypted storage for all personal information
• Multi-factor authentication for platform access
• Regular security monitoring and threat detection
• Secure backup systems with disaster recovery
• Access controls limiting data to authorized personnel only

Organizational Safeguards

• Staff training on data protection and confidentiality
• Strict data access policies and procedures
• Confidentiality agreements for all employees
• Regular security reviews and policy updates
• Incident response plan for security breaches
• Designated privacy contact for data protection issues

Your Privacy Rights

Access & Control

• Request a copy of all information we have about you
• Correct or update inaccurate information in your profile
• Request deletion of your personal data (subject to legal requirements)
• Restrict how we process your information
• Update your communication preferences
• Ask questions about our data practices

Contact Us

Legal Compliance

This privacy policy complies with:

• Republic Act 10173 (Data Privacy Act of 2012)
• Labor Code of the Philippines (employment law requirements)
• Anti-Discrimination Laws (equal opportunity employment)
• Corporate regulations (SEC, BIR, and local government requirements)